Shipping policy

5. Shipping Policy

5.1 Domestic Shipping

Orders are processed within 1–3 business days after payment confirmation. Standard shipping within Australia typically takes 2–7 business days, excluding delays due to couriers, customs, or unforeseen events. Customers must provide accurate shipping details. Mistakes in shipping information are the customer’s responsibility.

5.2 International Shipping

International orders may require customs clearance, duties, taxes, or import fees, which are the responsibility of the customer. Delivery times may vary based on location and customs processing. Refusal to pay import charges may result in returned orders at the customer’s cost. Cliadore is not responsible for delays caused by customs or international shipping providers.